START A NEW BUSINESS OR ADD A NEW SKILL OR SERVICE TO WHAT YOU
ALREADY DO

1-on-1 Trainings

Hire A Conflict Coach
from 270.00

Come with a problem or situation to be solved or a conflict to be managed, leave with a specific plan on how to manage it and move on.  Put the conflict behind you so you are no longer distracted by tension and confusion.

Many people avoid conflict (it’s a statistical fact). The goal of CT Mediation coaching service is to help you unlock your conflict management potential.

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Online Mediation & Communication Skills Training Part I
1,250.00

This program is designed for lawyers and non-lawyers. Everything you need to know to become a mediator and help people make win/win agreements.  This is both a skills – based and theory based course. It contains highly engaging lessons involving watching and listening to lectures, watching videos, role-playing, reading, self – assessment and writing answers to assignments. The program starts with communication skillset and moves onto the Mediation skillset.

This program adheres to the Association of Conflict Resolution (ACR – a merged organization of AFM, CRENET and SPIDR) requirements enabling you to apply for practitioner membership in both organizations. (Membership cannot be guaranteed.)

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Mediation & Communication Skills Training Part II
1,250.00

This training is perfect for professionals who work with individuals already as executive coaches, therapists, social workers, guidance counselors, RA’s in student dorms, hospice workers, elder care workers, social service workers and collaborative divorce practitioners. This is an easy way to add a new skill or service to your credentials.

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Mediation & Communication Skills Training for the Collaborative Practitioner
1,250.00

This online training teaches you Interest - Based Facilitative Mediation and Communication Skills. It is designed for the Collaborative Practitioner to provide the mediation and communication skills that are required in the IACP standards as needed for work with Collaborative Divorce or Business clients.

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How to Start Your Own Mediation or Conflict Coaching Practice
900.00

The step-by-step guide to go from Mediation training to earning money. This fast-paced, hands-on, 5-week class includes how to set up a website, market, do social media and define your market. 

Package discount: Enroll in this class and the “How to Start and Build a Mediation Practice class” to receive 5% off of both classes. Use code: TAKE5 at checkout.

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How to Set up a Divorce Mediation Practice
900.00

This class is for trained mediators who wish to have a format that establishes them as a Divorce mediator.  This class will answer your questions regarding how long a divorce mediation lasts and what you should cover in each session with divorcing clients.

Package discount: Enroll in this class and the “How to Start and Build a Mediation Practice class” to receive 5% off of both classes. Use code: TAKE5 at checkout.

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Group Trainings


Mediation Training for Groups, Agencies and HR Professionals (In-Person)

This program comes to you.  There is no need to travel. This program is uniquely specialized to meet the needs of your group. You will learn everything you need to know to become a mediator and help people make win/win agreements.  This is both a skills – based and theory based course. Learn and practice the CR Skillset and learn the highly effective CT Mediation step-by-step problem-solving method. It involves highly engaging lessons involving watching and listening to lectures, group activities, watching videos, role-playing, reading, self – assessment and writing answers to assignments.

This program is designed for lawyers and non-lawyers. It will allow you to practice mediator skills which includes analyzing, exploring, questioning, considering, evaluating, scrutinizing, investigating and examining disputant conflict situations and stories.

You will learn and practice:

  • Mediation skills (reflective listening, reframing, building rapport )
  • A step-by-step, interest - based, facilitative Mediation process.
  • A Mediation Process that is tailor-made exclusively for your group.
  • How to structure and schedule the timing in a Mediation Session.
  • The difference between Arbitration and Mediation as well as other forms of Alternative Dispute Resolution.
  • A user-friendly personality assessment method based on Carl Jung’s writings that is valid, tested and has been in use for over 40 years.
  • To Identify your values, strengths, needs, joys and conflict triggers.
  • To identify the personalities of other people to assist in negotiation.

When you enroll in this program you will receive:

  • A CT Mediation Workbook or textbook
  • A CT Mediation Tip Sheet
  • An opportunity to role-pla

Duration: 30 - Hours at convenient times and dates that work for you and your staff or group.
Location: At your sit. 

True Colors Personality Assessment Workshop

Personality Assessment is an effective conflict resolution tool. The purpose of this workshop is to build confidence, self-esteem and assertiveness. Learn a valid and tested method based on Carl Jung’s writings. Identify your values, strengths, needs, joys and conflict triggers. Learn how to identify the personalities of other people. This is an interactive, entertaining, team -building workshop when done in a group setting.

The Conflict Resolution Skillset Workshop

Learn and practice many of the skills that are used by mediators reflective listening, reframing, building rapport and step-by-step problem-solving method. 

Conflict Analysis Using Works of Art

Understand the 6-step method of dissecting a conflict situation into various components in order to know how to efficiently and peacefully resolve it. Viewing Works of Art enhance this learning experience. Take a trip to a museum as part of this workshop.

Learn a conflict analysis theory developed at George Mason University. Understand the 6-step method of dissecting a conflict situation into various components in order to know how to efficiently and peacefully resolve it. Viewing works of Art enhance this learning experience. Take a trip to a Museum as part of this workshop.

“Dr. Shapiro’s training delivery model is dynamic and interactive making the learning process invaluable. Her combinations of theory and practical demonstrations kept us all engaged and learning!”
— Dr. Mercado-Martinez, 2014

These Products, Training and Services are unique because most Mediation Trainers, Conflict Coaches and Conflict Resolution Practitioners do not have Doctorate degrees in this field. Gail J. Shapiro is a Ph.D.  Mediation is not law or an adversarial process. Thus, Dr. Shapiro takes the training to a higher standard by applying well-researched and academic methods that are efficient and effective. Dr. Gail J. Shapiro also tailor-makes each program and service for you or your group so that it is memorable and useful. The training programs are unique and valuable to you because most training programs use pre-packaged cases to study while Dr. Shapiro will listen and work with you to develop a Mediation or Conflict Coach Training or Conflict Coaching Session that suits your Individual or group's needs.